Terms & Conditions

Introduction:

AutoPop is an online store in which when you buy something, you have accepted the terms and conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this Website.

This page is quite worth noticing because it is all about the conditions and the legal bonding.

User Account Data

  • AutoPop respects the privacy of every individual. We protect the personal information in accordance with our privacy policy and respect the confidentiality of our visitors.
  • We use only the necessary information for processing the order with our trusted logistics and business partners.
  • Individual users are also responsible for maintaining the confidentiality and security of their account.
  • AutoPop holds the right to suspend or cancel any account if the data is found to be inaccurate.
  • You shall notify here of any suspected and unauthorized use of your account or any breaching of security including the theft.

Shopping Portal

  • You agree and confirm that the services and features offered by AutoPop are for lawful purposes only and comply with all the governing laws and regulations while transacting over the site.
  • You agree to provide an accurate information in all circumstances when such information is requested failing which AutoPop holds the right to suspend or cancel any account.
  • You agree to read thoroughly the product descriptions and specifications and you agree to be bound by the conditions of sale included in the item's description by placing an order.
  • You understand and confirm that the credit card details provided by you for availing the services are correct.

Pricing Information

In a scenario where it happens when a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, AutoPop shall have the right, at its sole discretion, to refuse or cancel any order placed for that product unless the product has already been dispatched. We constantly check and verify our listings so that they are bug and error free.

Product Specifications Listed on Product Pages

We try and make sure that we attach actual images of the product in the image gallery. There might be product descriptions containing universal product images. The description will bear exact details of the product and the information regarding the product image. We make every effort to ensure that the product specifications provided on product pages at AutoPop are all accurate. We constantly check and verify our listings so that they are bug and error free.

Cancellation by AutoPop

Please note that there may be many orders that we are unable to accept and must cancel because of some policies of the company. We reserve the right to refuse or cancel any order for any reason. In case of prepaid orders, the entire order amount will be refunded immediately.

Copyright & Trademark:

All rights, including copyright, in this Website are owned by or licensed to us. Without our prior permission, you can’t use any product, image or information on this website for your personal use. The AutoPop names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of AutoPop or licensed to AutoPop.

General Terms:

  • Being eligible to use and by using the website/ transacting on the browser or through any other mode of communication/ by making any purchase during the aforesaid tenure, User hereby agree to be bound by this Terms of Use.
  • User is hereby authorised to use the website for lawful purpose and for the purposes as mentioned under the policies of the AutoPop and Google only, any violation to the policy will lead to strict legal action against the User in terms of the policies and applicable laws.
  • AutoPop strives to provide best prices possible on products and services to users buying or availing from the Website. However, AutoPop does not guarantee that the price will be the lowest in the city, region or geography.
  • Prices and availability are subject to change without notice or any consequential liability on the AutoPop.
  • We don't run the promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and without obtaining the user's explicit consent promotions that represent our services in a way that is not accurate, realistic, and truthful.

Website Security:

  • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
  • Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing.

User Submissions:

We will communicate with you by email or by posting notices on the Website. We consider you to agree by our agreements, notices, disclosures and other communications that we provide to you electronically. When you submit your phone number along with your shipping address or to request our call back, you consent to receive calls on that number for communication related to your order/request and other site related communication.

Communications:

"We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. You can click the "unsubscribe" link in any email that we send to you or register as a Do Not Disturb user, if you do not want to receive any additional information as detailed in this paragraph. We will stop sending you the information as requested by you within 7 working days of receipt of your instruction. For further assistance, you can contact our Customer support service.

Website feedback, user comments and user generated content:

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted to us on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, we own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments.

Our Authorization:

We have full authorization to deny our services to anyone, anytime. In our sole discretion, we have right to suspend or cancel the service at any time if a computer virus or any other technical problem breaches the security.

Promotions

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners.

Account Termination:

This User Agreement is effective unless and until terminated by either you or us. We may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to AutoPop. Our right to any Comments shall survive any termination of this User Agreement.

Disclaimers:

The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website.

Every effort is made to keep the website up and running smoothly. If, in any case, our website is unavailable because of the technical issues then AutoPop is not liable for this. We work round the clock to make your shopping experience hassle free.

How do I pay for a AutoPop purchase?

There are zero hidden charges when you make a purchase on AutoPop. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. They include all taxes (GST) and shipping charges.

You may use Credit cards/Debit cards, Internet Banking and Cash on Delivery to make your purchase.

Are there any hidden charges when I make a purchase on Care Autopop?

There are ZERO hidden charges when you make a purchase on AutoPop. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. There are no extra shipping charges or any COD charges.

What is Cash on Delivery?

If you are not comfortable making an online payment on IntenseKart.com, you can opt for the Cash on Delivery payment mode. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery (C-o-D) payment is Rs 3000.

How do I pay using a credit/debit card?

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

How do I place a Cash on Delivery (COD) order?

All items that have the "Cash on Delivery Available" icon are valid for order by Cash on Delivery.

Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery". Enter the name and contact details of the person who would be receiving the COD order.

Please verify your order by giving us a missed call on 011-43065157 from the number you have given as Cash On Delivery number in the payment options. In case you are unable to make this call, we will give you a call to confirm the order.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.

Terms & Conditions:

The maximum order value for COD is Rs. 3000.

I tried placing my order using my debit card/credit card/Net Banking but the order was not successful. What happens to the money deducted from the card?

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details.

If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:

Net Banking 2-4 business days

Debit Card 5-7 business days

Credit Card 7-21 business days

What should I do if my payment fails?

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on support@autopop.in or please give us a call with your order number for any clarification.

Why is COD not available to me?

Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Also, COD option is not available on some of our products. Hence, based on your location and your choice of products, COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card.



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